Shipping policy
Shipping & Return Policy – cryonix.store
At cryonix.store, we are committed to delivering your orders quickly and ensuring a smooth shopping experience. Please read our shipping and return policy carefully.
Shipping Policy
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Processing Time:
All orders are processed within 1–3 business days after confirmation. -
Delivery Time:
Orders are delivered within 7 business days from the date of dispatch. -
Shipping Charges:
Shipping charges (if applicable) will be displayed at checkout. -
Order Tracking:
Once your order is shipped, you will receive a tracking ID via email to monitor your delivery status. -
Delays:
Delivery times may vary due to unforeseen circumstances such as weather, holidays, or courier delays. We appreciate your patience in such cases.
Return Policy (5-Day Return Window)
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We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.
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Eligibility for Returns:
To be eligible for a return:-
The item must be unused and in its original condition
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The item must be in original packaging
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Proof of purchase is required
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Non-Returnable Items:
Certain items may not be eligible for return due to hygiene or clearance reasons (if applicable).
Return Process
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Email us at storecryonix@gmail.com within 5 days of receiving your order.
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Include your order number and reason for return.
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Our support team will guide you through the return steps.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval status.
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If approved, refunds will be processed within 5–7 business days to your original payment method.
Contact Us
If you have any questions regarding shipping or returns, feel free to reach out:
📧 Email: storecryonix@gmail.com
Thank you for shopping with cryonix.store!